Privacy Policy

Shanghai Grip Industrial Co., Ltd. we respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or purchase our furniture and custom woodworking services.

Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, shipping/billing address, and payment details (e.g., credit card information processed securely by third-party payment providers).
Order Details: Product selections, customization requests, delivery preferences, and order history.
Website Activity: IP address, browser type, pages visited, and cookies/tracking technologies to improve user experience.

How We Use Your Information

We use your data to:

Process orders and communicate about deliveries or customizations.
Provide customer support and address inquiries.
Improve our website, products, and services (e.g., analyzing usage patterns).
Send updates, promotions, or newsletters (you may opt out at any time).

We may share your data with:

Third-Party Service Providers: Logistic partners, payment processors, and marketing tools (e.g., Shopify, FedEx).
Legal Requirements: Comply with laws, respond to subpoenas, or protect our rights.
Business Transfers: In the event of a merger, acquisition, or asset sale.

Data Security

We implement industry-standard security measures (e.g., encryption, access controls) to protect your information. However, no online transmission is entirely secure, and we cannot guarantee absolute security.

Cookies and Tracking

We use cookies to enhance your experience. You can manage preferences via your browser settings, though disabling cookies may affect website functionality.